Fix vCenter backup failing at 10%

05 Oct 2021

I was trying to backup my machine and got the following error(s): “BackupManager encountered an exception”

This was right at the 10% mark of the backup process. When I tried to manually run the backup I got the same error. I changed the storage, same error.

When I was looking through the /var/log/vmware/applmgmt/backup.log I found lines like the following: “getDbHealthStatus returns status as DEGRADED” “VCDB”

The fix was found here:

Simply remove or rename /etc/vmware/backupMarker.txt and re-run the backup.

And my backups started working after that!